Last updated January 24, 2025
We are Allena Labs Inc., doing business as Allena (“Company,” “we,” “us,” or “our”), a Delaware-registered company located at 2810 N Church St, PMB 471415, Wilmington, DE 19802-4447, United States. We operate the website http://www.allena.app (the (“Site”), the mobile application Allena (the “App”), and any related products and services that refer or link to these legal terms (collectively, the “Services”).
You can reach us at:
Phone: +1 302 574 6510
Email: legal@allena.app
Mail: 2810 N Church St, PMB 471415, Wilmington, DE 19802-4447, United States
These Terms of Service (the “Legal Terms”) form a binding agreement between you (“you” or “your”) and Allena Labs Inc. If you access or use our Services, you agree to these Legal Terms. If you do not agree to all of these terms, you are prohibited from using our Services and should stop using them immediately.
We may post additional terms and conditions on our Services that apply to specific features or offers (“Supplemental Terms”), and those are incorporated by reference into these Legal Terms. We may also update or modify these Legal Terms at our discretion. When we do so, we’ll update the “Last updated” date at the top. It’s your responsibility to check for changes periodically. By continuing to use our Services after changes are posted, you accept the revised Legal Terms.
Minors: If you are under the age of 18 (or the age of majority in your local jurisdiction), you must get permission from your parent or guardian to use our Services, and they must supervise your use. We suggest printing a copy of these Legal Terms for your records.
Our Services may not be appropriate or legal for use in certain locations. If you choose to use the Services from outside our primary operating region, you do so at your own initiative and are responsible for following local laws.
The Services are not designed to comply with industry-specific regulations like HIPAA or FISMA, and are not intended to handle data governed by those rules. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA) or similar laws.
We (or our licensors) own all intellectual property rights related to our Services. This includes, but is not limited to:
These are protected under U.S. and international copyright and trademark laws. We provide this Content and these Marks “as is” for your personal, non-commercial use or internal business use.
We grant you a non-exclusive, non-transferable, revocable license to:
Except for these uses or as otherwise agreed by us, no Content, Marks, or other parts of the Services may be copied, reproduced, republished, sold, licensed, or otherwise used for commercial purposes without our explicit written permission. If you’d like to use any Services, Content, or Marks in a way not outlined here, please email us at legal@allena.app.
Any breach of these Intellectual Property Rights is a serious violation of these Legal Terms and may result in termination of your right to use the Services.
By using our Services, you confirm that:
If any of your information is untrue or incomplete, we may suspend or terminate your account and refuse future use of our Services.
Some parts of the Services may require you to create an account. You are responsible for keeping your password confidential and are responsible for activity under your account. We reserve the right to remove or change any username we deem inappropriate or otherwise objectionable.
All products offered through our Services are subject to availability. We reserve the right to discontinue any product at any time for any reason. Prices may change at our discretion.
We accept the following payment methods: Visa, Mastercard, American Express, and Discover.
By making a purchase:
Your subscription renews automatically on a monthly cycle unless canceled. By subscribing, you authorize us to charge your chosen payment method on a recurring basis until you cancel.
You can cancel your subscription anytime by logging into your account. Your cancellation will take effect at the end of the current paid term. For questions, email us at legal@allena.app.
We may adjust subscription fees. We will notify you of any price changes as required by law.
All sales are final. We do not offer refunds.
You agree not to use the Services for any purpose other than what we make them available for. Specifically, you shall not:
Our Services may allow you to post text, photos, graphics, comments, or other content (“Contributions”). These Contributions could be visible to others. By creating or sharing Contributions, you represent that:
We may remove or suspend your ability to post Contributions that violate these conditions.
When you post Contributions, you grant us a worldwide, perpetual, royalty-free license to use, copy, publicly display, distribute, modify, and create derivative works from them, and to allow others to do the same. This includes using your name, logos, and other marks included in your Contributions.
You retain ownership of your Contributions; we do not claim ownership. You are solely responsible for them. However, we may edit, re-categorize, or delete them at our discretion.
If you leave reviews or ratings:
We may remove or reject reviews at our discretion. Reviews do not represent our opinions, and we assume no liability for them. By posting a review, you grant us the right to use and display it.
If you access our Services via our App, we grant you a limited, non-exclusive, non-transferable license to install and use the App on your device, strictly according to these Legal Terms. You may not:
If you downloaded the App from Apple’s App Store or Google Play (each an “App Distributor”):
Our Services may allow you to connect your account with a third-party social networking account (“Third-Party Account”). By doing so, you represent that you have the right to share your login details or grant us access. We may then access certain content you have stored in that Third-Party Account, depending on its terms and your privacy settings. You can disable the connection at any time. We do not review Social Network Content for accuracy or legality. You use it at your own risk.
Our Services may link to, or allow you to access, third-party websites or content. We do not monitor or check these for accuracy or legality, and we are not responsible for them. Linking to any third-party website does not imply our approval. Any activities you undertake with such third-party sites are solely between you and them, and we have no liability for any harm or loss arising from those transactions.
We reserve the right, at our sole discretion, to:
We value your privacy. Please review our Privacy Policy, which governs how we handle your information. By using our Services, you agree to the Privacy Policy. Our Services are hosted in the United States. If you access them from another region with different data laws, you do so at your own choice and consent to data processing in the U.S.
We respect others’ intellectual property. If you believe content on our Services infringes your copyright, please notify us immediately using the contact information below. Please note that under certain laws, you may be liable for damages if you submit a false claim.
These Legal Terms apply while you use our Services. We may, at our discretion and without notice, deny you access or terminate your account for any reason (including violating these Legal Terms or any law). If we terminate or suspend your account, you may not create a new account under your name or another person’s name. We also reserve the right to seek legal remedies, including civil and criminal.
We may update, modify, or remove parts of the Services at any time without notice. We are not liable to you or any third party if we change prices or discontinue parts of the Services. We also cannot guarantee the Services will be available continuously. We may experience outages or need maintenance, and we are not liable for any resulting inconvenience or data loss.
These Legal Terms and any use of the Services are governed by and construed according to the laws of the State of Delaware, without regard to conflict of law principles.
If informal negotiations don’t resolve a dispute, any dispute (except as noted below) will be resolved by binding arbitration under the Commercial Arbitration Rules and (if applicable) the Consumer Rules of the American Arbitration Association (“AAA”). If those fees are deemed excessive by the arbitrator, we will cover them. The arbitrator’s decision will be in writing and binding. Arbitration will take place in Delaware, unless otherwise required by AAA rules or applicable law.
IMPORTANT: By agreeing to arbitration, you waive your right to a jury trial.
If a dispute proceeds in court for any reason (for example, to enforce an arbitration award), it will be heard in state or federal courts located in Delaware, and you consent to their jurisdiction. Any claim must be filed within one (1) year after it arises.
Both you and we agree:
Disputes about intellectual property rights, theft, privacy violations, or unauthorized use may proceed in court without going to arbitration. If this arbitration clause is found unenforceable, those disputes will be decided by a court in Delaware, and both parties submit to that court’s jurisdiction.
We may correct any typographical errors, inaccuracies, or omissions in the Services without prior notice, including corrections to product descriptions, pricing, and availability.
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” YOU USE THEM AT YOUR OWN RISK. TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee the accuracy or completeness of our Services or third-party content. We are not liable for:
We do not endorse or assume responsibility for products or services offered by third parties through the Services or linked websites.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE FOR DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, OR DATA LOSS), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If, despite this limitation, we are found liable, our total liability to you for all claims will not exceed the amount you paid us in the six (6) months before the event giving rise to the claim. Some jurisdictions do not allow disclaimers of certain warranties or limits on liability, so these limits may not apply to you.
You agree to defend, indemnify, and hold us (including our subsidiaries, affiliates, and employees) harmless from any claims, liabilities, or expenses (including attorney fees) made by a third party due to or arising from:
We reserve the right to handle our defense as we see fit, and you agree to cooperate at your expense.
We store certain data you provide to operate the Services, but we are not responsible for data loss or corruption. You agree that we have no liability for such loss and waive any right of action against us for it.
When you visit the Services, email us, or fill out forms online, you’re engaging in electronic communications. You consent to receive electronic communications from us, and you agree that these communications satisfy any legal requirement that they be in writing. You also agree to use electronic signatures and records in connection with transactions and acknowledge these fulfill the same roles as physical signatures.
If you’re a California resident and we have not resolved a complaint to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210 or (916) 445-1254.
These Legal Terms, plus any policies or rules posted by us, form the entire agreement between you and us. Our failure to enforce a right under these Legal Terms does not waive that right. We can assign our rights under these Legal Terms at any time. If a part of these terms is found unlawful or unenforceable, it can be severed without affecting the remaining portions. These Legal Terms do not create any joint venture, partnership, or agency relationship. You agree that these Legal Terms will not be construed against us merely because we drafted them. You also waive any defenses based on the electronic form of these Legal Terms.
If you have any questions, comments, or need more information about the Services, please reach out to us:
Allena Labs Inc.
2810 N Church St, PMB 471415
Wilmington, DE 19802-4447, United States
Phone: +1 302 574 6510
Email: legal@allena.app